Our Term and Conditions

This website is operated by Tukòza Essence. Throughout the site, the terms "we," "us," and "our" refer to Tukòza Essence. Tukòza Essence offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
 
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
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Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
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Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
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Our store is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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SECTION 1 - ONLINE STORE TERMS
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By using this website, you confirm that you are of legal age in your jurisdiction or have given us consent to allow any minor dependents to use this site. You may not use our products for illegal or unauthorized purposes, and you must not violate any laws in your jurisdiction when using our services.
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SECTION 2 - GENERAL CONDITIONS
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We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
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SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
 
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
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This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
 
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
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Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
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SECTION 5 - PRODUCTS OR SERVICES (if applicable)
 
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
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SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
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We reserve the right to refuse or cancel any order at our discretion. This includes the right to limit or reject purchases per person, household, or order. Restrictions may apply to orders placed using the same customer account, credit card, or billing/shipping address. If an order is modified or cancelled, we will attempt to notify you via the email, billing address, or phone number provided at the time of purchase. Additionally, we may refuse orders that we determine, in our sole judgment, to be placed by dealers, resellers, or distributors.
You agree to provide accurate, complete, and up-to-date billing and account details for all transactions. It is your responsibility to promptly update your account details, including email address, payment information, and other relevant data, to ensure the smooth processing of transactions and communications.
For more details, please refer to our Returns Policy.
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SECTION 7-  RIGHT TO SUSPEND OR CANCEL USER ACCOUNT
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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
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SECTION 8 - OPTIONAL TOOLS
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We may provide access to third-party tools that we do not monitor or control. You acknowledge that access to such tools is provided "as is" without warranties or conditions. We are not liable for issues arising from the use of third-party tools.
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SECTION 9 - PROMOTIONAL EMAILS AND CONTENT
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You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 
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SECTION 10 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
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If you submit any content to us, including but not limited to feedback, suggestions, proposals, or creative ideas (collectively, 'submissions'), whether at our request or voluntarily, you agree that we may use, copy, publish, distribute, and translate your submissions in any medium without restriction. We are not obligated to maintain confidentiality, provide compensation, or respond to any submissions.
We reserve the right to monitor, edit, or remove content that we find, in our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or that violates intellectual property rights or these Terms of Service.
By submitting content, you confirm that it does not violate any third-party rights, including copyrights, trademarks, privacy, or personal and proprietary rights. You also confirm that your submissions do not contain defamatory, abusive, or unlawful material, viruses, or malware that could harm the Service or related websites. You must not use a false email address or mislead us or third parties about the origin of your submissions. You are solely responsible for the accuracy of your submissions, and we take no responsibility for any user-generated content.
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SECTION 11 - PERSONAL INFORMATION
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Your submission of personal information is governed by our Privacy Policy.
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SECTION 12- ERRORS, INACCURACIES, AND OMISSIONS
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Occasionally, there may be errors in product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice. This includes the right to modify or cancel orders if any information in the Service or on any related website is inaccurate, at any time, without prior notice, including after an order has been placed.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information has been modified or updated.
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SECTION 13 - PROHIBITED USES
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You are prohibited from using the site or its content for unlawful purposes, to violate regulations, or to infringe upon intellectual property rights. We reserve the right to terminate your use of the service for violating any prohibited uses.
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SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
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We do not guarantee uninterrupted, timely, secure, or error-free use of our service. The results obtained from using the service may not always be accurate or reliable.
You acknowledge that we may, at times, suspend or discontinue the service indefinitely without prior notice.
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Your use of the service is at your sole risk. Unless explicitly stated otherwise, the service and all products and services delivered through it are provided "as is" and "as available," without warranties or conditions of any kind, whether express or implied.
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To the maximum extent permitted by applicable law, in no event shall Felicia Ignat (Tukoza Essence website owner), be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Felicia Ignat (Tukoza Essence website owner) assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
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SECTION 15 - INDEMNIFICATION
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Tukòza Essence cannot be held responsible for the improper use of products sold. Customers must follow the instructions provided on the packaging and support pages on the website.
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You agree to indemnify and hold Felicia Ignat (Tukoza Essence website owner) harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
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SECTION 16 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
 
SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.​
 
SECTION 18- RIGHT TO CHANGE AND MODIFY TERMS

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
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SECTION 19 PREFERENCE OF LAW AND DISPUTE RESOLUTION
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These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United Kingdom , without respect to its conflict of laws principles. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
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SECTION 20- CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at tukozaessence@gmail.com
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