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FAQ
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What should I do if my order arrives damaged or I need to return it?
If something isn’t quite right, contact us with your order number and a photo if possible. We’ll review it and guide you through the next steps in line with our returns policy. No fuss. Just support when you need it.
What is your returns and refund process?
If you need to return something, contact us with your order number and we’ll guide you from there. If an item arrives damaged, a photo helps us resolve it quickly. Refunds are handled according to our returns policy once the item has been checked.
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